Mortgage Loan Servicing Specialist 1

Job description

At Summit Credit Union, we believe mortgage servicing should feel supportive, accurate, and hassle‑free for our members. As our Mortgage Loan Servicing Specialist 1, you’ll play a key role in ensuring our members’ mortgage accounts are handled with care, precision, and compliance—while delivering the exceptional service Summit is known for. If you’re a detail‑driven mortgage servicing professional who thrives in a collaborative, fast‑paced environment and takes pride in doing things right the first time—this could be your next great opportunity. What You’ll Do (Your Impact): - Keep Member Accounts Accurate by processing payments, escrow transactions, and updates in a timely and precise manner. - Manage Escrow Functions including insurance and tax disbursements, ensuring schedules are met and member impact is minimized. - Protect Compliance by adhering to regulatory, investor, and internal policy requirements in all servicing activities. - Support Members with prompt, professional resolution of inquiries—delivering high satisfaction and minimal complaints. - Partner Across Teams to contribute to seamless workflows and ensure the mortgage servicing area meets departmental goals. - Ma...