Customer Service Engineer I - 533650-Field Service

Job description

We give bright minds the tools to be truly creative and innovative. Join our team! At Christie®, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We’re a global group of passionate people at a company committed to leading-edge innovation, creating high-quality illumination products and solutions, and inspiring our customers and one another. We like to say we’re a global company with local roots. We work collaboratively to support our partners in every market and region we serve around the world. This role focuses on building a foundational understanding of principles and practices, handling field repairs, maintenance and installation. It involves developing an awareness and familiarity with standard tools and procedures, enabling employees to handle field repairs, maintenance, and installations. Responsibilities: Remotely and with onsite attendance diagnose and research complex customer issues to ensure timely restoration of system operation Perform emergency repairs, planned maintenance, installations and decommissioning of AV and Cinema systems at customer locations or Christie facilitie...