Emergency Assistance and Pathway of Hope Case Manager

Job description

Job Objective: Coordinate social services activities for the corps. Provide direct assistance and/or referral to clients in need based on established criteria; assess all families with minor children for eligibility in the Pathway of Hope (POH) program. Deliver all POH services using the strength-based case management model to families with a desire to take action to break the cycle of crisis and change the trajectory of their lives Essential Functions: Emergency Assistance - Client Assistance - Interview clients to determine need - Determine if client qualifies for EA or POH services based on current policies and regulations governing eligibility - Develop client assistance plan - Provide referrals to appropriate agencies/services when further assistance is needed - Encourage clients to utilize community resources and instruct them on how to access - Maintain confidentiality of records and information - Assist with special events and seasonal programs, as requested - Record Keeping & Reports - Create and update client file and input data into the HMIS database - Maintain all necessary statistics and data - Complete required reports - Maintain tracking of available funding at corps...