Customer Service Representative

Job description

Oilchem Australia, based in Epping, Victoria, is an IXOM brand and a trusted Australian supplier of chemicals, bulk fuels, base oils, solvents, lubricants, and gaseous products to the Australian market. We support a diverse range of industrial, commercial, and specialist customers with reliable products and a strong commitment to safety and service. As part of IXOM, we are aligned with a well‑established, values‑driven organisation with a strong reputation across Australia and New Zealand. Our focus is on quality, compliance, and building long‑term customer partnerships by delivering practical, efficient solutions. About your role: We are seeking a reliable and customer‑focused Customer Service Representative to join our team on a 12‑month fixed‑term contract to cover maternity leave. This role plays a key part in ensuring a smooth customer experience by managing orders, invoicing, and day‑to‑day customer enquiries across our chemical and gas operations. In this varied role, you will be the first point of contact for customers and support the business through accurate order processing, invoicing, and administration. You’ll work closely with internal teams to manage customer expecta...