Staff Business Systems Analyst
Diligent Corporation · New York City, New York, US
Role Overview: You don’t just design systems, you shape how businesses sell, scale, and succeed. As a Sales Cloud Solution Architect, you’ll lead end-to-end...
Job description
Role Overview: You don’t just design systems, you shape how businesses sell, scale, and succeed. As a Sales Cloud Solution Architect, you’ll lead end-to-end Salesforce architecture, driving high-impact CRM solutions across quoting, CPQ, AI-powered automation, and customer lifecycle management. You’ll work hands-on with stakeholders to turn complex requirements into scalable, integrated solutions, while influencing strategy, improving data flows, and embedding AI into go-to-market processes. If you thrive in enterprise architecture, system integration, and building high-performance Salesforce ecosystems—this is where you make your mark. Here’s a breakdown of what you’ll do: - Design and deliver scalable Salesforce Sales Cloud architectures, covering CPQ, automation, and customer lifecycle workflows. - Lead end-to-end solution design, from requirements gathering through to deployment and optimization. - Integrate Salesforce with enterprise platforms (ERP, data warehouses, middleware) using APIs and tools like MuleSoft or Boomi - Drive AI and automation initiatives across sales and commercial operations to improve efficiency and insights. - Define data models, governance standards, an...