Support Specialist (Tier 1)
Overflow · Birmingham, Alabama, US
Who We Are Overflow is a Series B Silicon Valley technology company with a bold mission: to inspire the world to give . We are a B2B SaaS philanthropy platfo...
Job description
Who We Are Overflow is a Series B Silicon Valley technology company with a bold mission: to inspire the world to give . We are a B2B SaaS philanthropy platform that enables modern giving across cash, stock, and crypto for nonprofits, churches, and mission-driven organizations. Backed by leading investors including Uncork Capital, Craft Ventures, and Village Global, Overflow builds secure, beautifully designed infrastructure that powers generosity at scale. Our Founding Principles: Overflow was founded on the belief that generosity transforms people and communities. Inspired by Proverbs 11:24 — “The world of the generous gets larger and larger” — we operate with integrity, stewardship, service, and excellence. In-Office Expectation: As part of our commitment to collaboration, team members are required to participate in designated in-person collaboration days on Mondays and Wednesdays at our Los Gatos, CA, or Birmingham, AL offices. Employees must be willing and able to commute to one of these locations as part of their job responsibilities. Who You Are: Overflow is seeking a Support Specialist to join our Customer Success team. This role is responsible for providing responsive, thou...