Network Technician (Enterprise Services)

Job description

Overview Abacus Technology is seeking a Network Technician to provide technical support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB as part of a 24/7/365 support environment. This is a full-time position. Responsibilities: - Provide Tier 1 enterprise IT help desk technical support to AFCENT users. - Troubleshoot and implement solutions to resolve incidents and problems on supported systems, network infrastructure, voice, and video, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays. - Monitor systems/network performance metrics and trends to identify substandard performance and anomalies. - Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution. - Perform Local Registration Authority (LRA) duties. - Provide LAN support and WAN Enterprise support. Qualifications: 3+ years experience in systems and network support. Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II). Must be CCNA certified. Must hold the ITIL v3 or v4 Foundations certification or be able to...