Underpayment & Overpayment Collector – Healthcare (REMOTE

Job description

Job Summary The Underpayment & Overpayment Collector – Healthcare (REMOTE) is responsible for the timely and efficient resolution of underpaid and overpaid accounts. This role involves managing account follow-up, analyzing trends, collaborating with internal departments, and ensuring accurate reconciliation of account balances. The PCCM Collector assists in optimizing revenue cycle processes and maintaining compliance with contractual agreements. As a Payment Compliance Collector at Community Health Systems (CHS) - PCCM, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental and vision, insurance, and 401k. Essential Functions: - Manages account follow-up for underpaid and overpaid claims, escalating unresolved issues internally as needed to achieve resolution. - Reconciles account balances and adjustments to ensure accurate financial status and compliance with contractual terms. - Resolves underpayments by engaging in da...