Commercial Lines Account Manager

Job description

The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Account Manager Account Managers are primarily responsible for servicing policies (new and renewal) for commercial customers of Cross Insurance, while creating and maintaining strong relationships with customers, underwriters and other professionals. ________________________________________ Duties of an Account Manager include, but are not limited to: - Understand the daily business operations and basic exposures of our customers. - Respond to customer inquiries including coverage questions, requests for documentation with direction of the Account Executive - Follow-up with underwriters for the timely receipt of quotes. - Respond to requests from underwriters. - Produce binders for New Accounts - Answer questions posed by CSRs - Facilitate audit disputes. - Pursue prompt payment of agency bill invoices and request cancellation of policy when payment(s) are not received per Cross guidelines. - Refer customers to other branches of Cross Insurance- Employee Benefits, Personal Lines, etc. - Collect applications and underwriting information from Account Executive (AE) as necessary to market ne...