Parts Counter Sales Representative

Job description

Overview Parts Counter Sales Representatives are responsible for front-line customer service in a variety of parts ordering functions. Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts and data entry. Pay Rate: Minimum starting wage of $23.29 - $28.04 per hour based on location and experience. This is a union position. Benefits include: - Paid Time Off + 8 company paid holidays - Medical, Dental and Vision insurance options for Employee and Family - Disability & Life Insurance Packages - Competitive Retirement Plan - Tuition Reimbursement – available to FT employees with 1 year+ of service - Additional supplemental offerings and discount programs - Employee Referral Program Responsibilities: - First Shift Monday-Friday, with occasional Saturday morning hours. - Assisting customers after hours when on-call. - Greet all customers and answer phones in a polite and timely fashion. - Utilize formatted phone script when answering calls. - Process customer and shop orders, backorders, credits and quotes. - Look up parts via supplied computer programs for CAT and other brands we service. - Handle cash and credit paym...