Part-Time Student Success Representative

Job description

JOB TITLE: PART-TIME STUDENT SUCCESS REPRESENTATIVE DEPARTMENT: ADMISSIONS SALARY RANGE: $15.00/HOUR FLSA: NON-EXEMPT IMMEDIATE SUPERVISOR: Student Support Coordinator: SCHEDULE DETAILS: Part-time (not to exceed 19.5 hours per week) Shifts available Mon–Thu, 7:30 am – 7:00 pm; Fri, 8:00 am – 4:30 pm. Occasional weekend shifts may be required. Position Summary: The Student Success Representative serves as the primary point of contact and brand ambassador for the college. This role provides an elevated guest experience by warmly welcoming prospective and current students, families, and community members. Representatives will engage with students and external partners through multiple modalities, including in-person, online, and phone communication. As a specialist in first impressions, the Representative facilitates a seamless transition into the collegiate environment by providing high-level guidance on applications and academic programs while ensuring every guest is efficiently connected to the appropriate support. Essential Job Duties: - Professional Guest Relations: Provide a knowledgeable and welcoming presence as a primary greeter; proactively engage with visitors to ensure the...