Customer Service Representative - Futures Clearing Analyst

Job description

Job Description What is the opportunity?: At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity. What will you do ?: Perform the Customer Service function including reconciling client trades, positions, money balances, and other customer inquiries and service enhancements. Confirm daily margin settlements for both cash and non-cash collateral and assist in resolving any client queries and service enhancements. Act as a liaison between new customer accounts and the RBC operations group and Front Office. Process various transactions within the back office system as well as help maintain/enhance the system. Communicate Regulatory changes and possible impacts to client base. Coordinate Customer Service functions with other RBC Operations groups globally. Coordinate and communicate physical deliverie...