Area Reservations Manager

Job description

Job DetailsJob Location: WDI - Durham, NC 27705Position Type: Full TimeAbout Us Washington Duke Inn & Golf Club, JB Duke Hotel, and The Lodge at Duke Medical Center offer a unique blend of luxury hospitality, exceptional service, and memorable guest experiences in the heart of Durham, North Carolina. Located on and around Duke University’s campus, our properties are known for warm hospitality, attention to detail, and a commitment to creating welcoming experiences for every guest. Position Summary: The Area Reservations Manager is responsible for leading and optimizing reservations operations across the Washington Duke Inn & Golf Club, JB Duke Hotel, and The Lodge at Duke Medical Center. This role oversees daily booking activity, supports revenue optimization strategies, and ensures an exceptional guest experience through effective leadership, collaboration, and operational excellence. The ideal candidate is a hospitality-focused leader with strong communication skills, attention to detail, and the ability to remain composed and solutions-oriented in a fast-paced environment. This position plays a key role in maximizing occupancy, supporting revenue growth, and maintaining the high...