Team Lead, R&D ISS Global Support Center

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position: The Opportunity: ​ Are you a people-oriented leader with a vision for how digital transformation can revolutionize internal customer support? As the Team Lead for our R&D ISS Global Support Center in Sant Cugat, you will have the unique opportunity to build and grow a dedicated service hub from the ground up. You will lead and manage a high-performing team that provides support to our global R&D "customers," ensuring our scientists and engineers can focus on life-changing innovation while you drive the evolution of the team through digital transformation and innovation of our internal processes. Your main responsabilities: Build a New Service Hub: Establish and evolve a dedicated operational excellence center in Spa...