Configuration Specialist CTO IBM

Job description

Job Purpose: To carry out hardware and software configuration of networking equipment and computer systems made by a variety of vendors such as Cisco, HP, IBM, Lenovo, Linksys and others. Software & memory upgrades, System Cloning, Bespoke customizations as per customer requirements, Asset Tagging, PC & Server configurations are the key areas of the job. Responsibilities: - Configuration of Desktops, Laptops and Servers of different builds and makes as per build instructions from the customer such as install or upgrade of OS, memory, CPU, PSU, network/graphic cards, RAID configuration etc. - Pre-shipment software & hardware configuration of Cisco & other networking equipment’s as per customer build requirements such as IOS/JUNOS upgrade, memory upgrade, installation of cards/modules etc. - QA testing of configured products and maintaining the relevant test logs. - Unpacking products for configuration, Repacking after configuration is complete, printing appropriate shipping labels & delivery notes for configured orders and shipping the products off the system using SAP system - Liaising with Internal and External customers and other stakeholders of the business. - Maintain accurate...