Quality Assurance Coordinator
Volunteers of America Los Angeles · Los Angeles, California, US
About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving...
Job description
About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. PAY RATE: $31.40 - $33.05 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE: Under the supervision of the Quality Assurance Supervisor, the Quality Assurance Coordinator leads a QA team (the Coordinator and assigned Quality Assurance Reviewers) in the review and audit of the assigned programs’ documentation and database practices related to grant, contract and legal requirements as well as organization policies and initiatives. As directed, performs independent projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. DUTIES AND RESPONSIBILITIES: Know as...