IT Technician

Job description

- Set up and configure computers and peripheral equipment such as printers, scanners, etc - Install computer software - Answer user inquiries regarding computer software or hardware operation to resolve problems. - Perform audits and tests on computer systems, networks and hardware to ensure it is functioning properly - Respond to support requests and assist in troubleshooting any problems that arise; Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. - Attempt to replicate reported technical problems and look for solutions - Ensure all software and hardware is up-to-date and install updates as required - Perform routine preventative maintenance to avoid system outages and failures - Maintain computer network, system and hardware documentation for colleagues to reference - Train colleagues on how to effectively use computer systems and components - Work with external resources to coordinate services as needed; Refer major hardware or software problems or defective products to vendors or technicians for service - Coordinate with copier lease/maintenance company supplies, servi...