Staff Frontend Software Engineer - AI Copilot

Job description

Job Description At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture. We are looking for a Staff Frontend Engineer to join our AI Copilot organisation. AI Copilot is a multi-million ARR product that puts AI directly into the hands of customer service agents and administrators. You will own the delivery of frontend experiences that bring AI-powered capabilities to life for our customers, taking features from design through to production. We ship to learn: our philosophy is to deliver early, deliver often, and iterate based on real-world customer feedback. What you'll be doing: Own and deliver end-to-end frontend features — from technical design through implementation, testing, release, and iteration. Provide technical leadership across multiple teams, setting architectural direction and raising the bar for engineering quality and delivery practices. Build polished, performant, and accessible user interfaces that surface AI-powered capabilities to customer service agents and administrators....