Patient Services Representative - Part Time
Bridgeview Eye Partners · Cuyahoga Falls, Ohio, US
POSITION SUMMARY : The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and...
Job description
POSITION SUMMARY : The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER: - Starting wage based on previous experience - 6.5 paid holidays per year - Approximately 10 days of PTO within first year - Full slate of benefits to include health, dental, vision, and 401k - Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITES: - Greet patients in a friendly, professional manner - Answer phone calls, schedule appointments, assist in patient communications and recalls - Respond to patient inquiries about billing, procedures, policies and available services - Prepare patient chart prior to appointment and complete upon patient arrival - Efficiently process patients through check out by verifying chart documentation and insurance information, accepting...