Lloyds Banking Group - Customer Support - Westfield Shopping Centre, Shepherds Bush

Job description

End Date Friday 05 June 2026 Salary Range: £32,330 - £32,330 We support flexible working – click here for more information on flexible working options Flexible Working Options: Flexibility in when hours are worked Job Description Summary: A part-time branch-based opportunity working 21 hours per week. Job Description: JOB TITLE: Customer Support: LOCATION(S): Westfield Shopping Centre, Shepherds Bush Working across our Lloyds and Halifax branches within a reasonable distance. HOURS: 21 hours a week, including Saturdays WORKING PATTERN: The Branch is open Monday to Friday 10-6 & 10-4 on Saturdays. The planned shift pattern for this role would be 2 days a week and every Saturday. To support changing customer demand, there may be times where these hours need to be adjusted. We’ll always discuss this with you and aim to agree any changes in advance. Flexibility to support this is beneficial. SALARY: £19,398 increasing to £19,848 after 6 months What you’ll be doing: You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering re...