Slot Operations Supervisor

Job description

Essential Functions: - Creates and leads continuous customer service and team member workplace improvements and initiatives. - Maintains an upbeat and positive attitude everyday throughout the course of the entire assigned shift. - Upholds integrity of Slot Department Compliance and OSHA regulations. Insures safety rules are enforced and assists in training team members to do the same. - Always speaks positively about the company and fellow team members, especially in the presence of our front-line team - Supports Slot Managers in any assigned administrative responsibilities. - Rewards and recognizes team members for observed positive behavior. - Meets with the outgoing Slot Service Leader in assigned area and ensure that a thorough pass down of information between the shifts takes place. - Reviews daily break schedule(s) to ensure adequate floor and booth coverage for the entire shift. - Communicates with the Slot Service Leaders on different floors and creates break string that maximizes floor and booth coverage. - Conducts a thorough walkthrough of assigned area, making specific notes of the following: down machines and reason, cleanliness of the area, missing or extra slot chai...