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Strategic Client Executive

RICOH · Milwaukee, Wisconsin, US

Strategic Client Executive Position Profile The Strategic Client Executive is a senior-level account management role with significant interaction at the Seni...

Job description

Strategic Client Executive Position Profile The Strategic Client Executive is a senior-level account management role with significant interaction at the Senior Vice President level within an assigned portfolio. This role manages up to five strategic clients and is responsible for developing and executing account strategies aligned with broader industry strategies. The Strategic Client Executive works closely with the Partner Executive and Industry Strategist to drive long-term value and growth. Job Duties and Responsibilities: - Cultivate and expand relationships with Senior Vice President–level client executives. - Develop a deep understanding of clients’ business challenges and objectives through effective, value-driven engagements. - Lead the business planning process in partnership with clients, with a strong focus on account-level strategy. - Build and maintain a 12–18 month account roadmap aligned with industry strategy. - Drive profitable growth within assigned accounts through customer engagement, contract retention and expansion, and service adoption. - Proactively engage and align internal sales, operations, and subject matter experts to support client initiatives. - Prov...