Clinical Service Representative II (Hybrid) - Department of Medicine - Medical Records

Job description

Scheduled Hours 40 Position Summary: Position is responsible for providing clinical office support which includes greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments. Job Description: Primary Duties & Responsibilities: Greets patients, assisting with form completion; verifies accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms. Collects co-pays for services; verifies and balances receipts and payments. Reviews schedule for new patients, updating when necessary. Calls patients with appointment time reminder, obtaining insurance information and referral forms. Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule. Schedules return patient appointments and patient testing; validates patient's parking. May prepare patients' charts for daily appointments. Assists patients with insurance questions regarding billing process. Assists staff with sending out reminder cards and other related scheduling duties. Working Conditions: Job Location/Working Conditions: Norm...