Hospitality Supervisor

Job description

Elior at work – Workdays Made Better with Great Food A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day. What you’ll be doing: As an Airport Lounge Hospitality Supervisor at Leeds Bradford Airport, you will play a key role in delivering an exceptional customer experience within a fast-paced lounge environment, welcoming and assisting hundreds of passengers daily, including weekends and peak travel periods. Your responsibilities will include: Working Pattern: 5 days out of 7, including weekends and early morning shifts. Job Ref: 6548 - Supervising the day-to-day operation of the airport lounges to ensure outstanding guest service at all times - Working flexibly across operational hours between 3:00am and 8:30pm during summer months, and 3:00am to 5:00pm during winter months - Responding to customer queries and resolving issues promptly, professionally, and courteously - M...