Registration Inquiries Officer

Job description

As a self-regulatory organization, the Canadian Investment Regulatory Organization (CIRO) is committed to setting high regulatory standards for the investment industry, safeguarding investors, and supporting the integrity of Canada’s capital markets. Join a growing team and contribute to the dynamic and complex world of Canadian capital markets. CIRO is the national self-regulatory organization that oversees all investment dealers, mutual fund dealers and trading activity on Canada’s debt and equity marketplaces. The Registration Inquiries Officer is a key member of the Registration team, responsible for responding to inquiries related to registration requirements, processes, and regulatory obligations. Core Responsibilities: - Responds to inquiries from individuals and firms regarding registration requirements, processes, timelines, and regulatory obligations. - Analyzes, interprets and explains registration regulatory requirements in accessible language to support inquirer understanding. - Delivers responses in accordance with internal quality, consistency, and service‑level standards through email, phone, and online communication channels. - Tracks responses and ensures consiste...