Close Support Technician

Job description

Description Markon is seeking an experienced Close Support Technician to support our Virginia Customer from Northern Virginia. Responsibilities: - Providing in-depth support and problem resolution across a range of technologies, including access administration, hardware, software, and application performance. - Troubleshooting issues for users across mainframe systems, LANs, PCs, and printers. - Effectively analyzes customer requirements, coordinates with technical teams, and contributes to software upgrade implementations. Required: Desired: - Active TS/SCI with Full Scope Polygraph (preferrably from this client). - Minimum of six (6) years of experience specific to technical support, desktop and access administration. - Bachelor's Degree related to specific skill from an accredited college or university. - Associates degree eight (8) - No degree + ten (10) years related work experience. - Ability to engage in light/medium physical labor (lifting 20 lbs) to support moving/relocating technical equipment to assist in outfitting and equipment installation at new/current project facilities. - Demonstrated knowledge of Windows based PCs and common peripherals. - Experience with SIP and...