Manager, Conferences Onsite Staffing

Job description

This Onsite Staffing Manager role is part of a new Center of Excellence dedicated to the successful onsite execution of Gartner's must-attend conferences. This position involves establishing baseline staffing requirements for each event, and ensuring we are thoughtful and consistent in our approach to training and execution on-site. Key Responsibilities: What you’ll do: · Work closely as a liaison between Gartner Conferences and external staffing agencies to staff and support at all on-site conferences. · Ensure the level of staff requested meets the overall needs and baseline requirements of the conferences service model delivering best-in-class service to all attendees. · Implement a robust training process for both external agency and onsite Gartner staff to drive an improved attendee experience · Design the overall staffing strategy for each onsite conference, individually reviewing specific property needs and the overall agenda to build a robust staffing model · Manage monthly budget updates as part of the forecast process for all Agency and freelancer spend · Create future year budgets – considering any efficiencies or potential savings in the staffing model while providing a...