Customer Service Assistant - Westport

Job description

Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Westport Please note this is a part time role. Role Purpose: You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities: Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures: You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast-paced retail environment whilst undertaking trainin...