Client Services Program Manager

Job description

We are seeking a Client Services Program Manager to join our Data Center/AI team. This position will be working on a hybrid schedule from our Duncan, SC or Dallas, TX location! The Program Manager is responsible for organizing and leading a cross-functional team, consisting of Customer Service, Scheduling, Material Planning, Purchasing, Logistics and Manufacturing, to meet Client’s expectations on deliveries, as well as resolving logistical and operational issues in timely manners. Overall, the Client Success Manager will lead the organization through improved white glove customer service and support, providing increased Client satisfaction. What We Offer: - Flexible time off policy - Hybrid work schedule and possible remote to qualifying employees - 401K Company match (up to 4% - dollar for dollar) - Professional development, training, and tuition reimbursement programs - Excellent medical, dental, vision, and life insurance policy options - Opportunities for career advancement with an industry leading company! Responsibilities: - Creates reporting formats and delivers reports to key clients. Such reports may include delivery performances, quality metrics, inventory risks, manufac...