IT Intern

Job description

Location: Cerritos, CA | Type: Full-Time | Pay Rate: $18.00 - $22.00/hour As an Information Technology Intern at Norm Reeves , you will be a vital member of our esteemed NR Tech Team whose goal is to “Wow!” our customers. Located in Cerritos, CA, our centralized IT Department delivers outstanding services to a rapidly expanding network of high-performing, privately held retail automotive dealerships throughout Southern California, Texas, and Florida. This internship provides you with extensive experience across various IT functions, including remote support and the deployment and maintenance of company-owned devices at all our locations. This opportunity is designed to help you jumpstart your career and enhance your technical expertise. You will benefit from mentorship and hands-on experience provided by seasoned professionals across all key areas of information technology. What You'll Do: - Provide technical support to employees and stakeholders via phone, in-person, and text-based channels. - Learn and apply IT best practices across hardware, software, networking, and security. - Assist in reducing overall support ticket volume within our ITIL-based ticketing system. - Maintain r...