Guest Experience Intern, Season 2026 - Splendido, a Belmond Hotel Portofino

Job description

At Splendido, A Belmond Hotel, part of the prestigious LVMH Group, we stand as a symbol of timeless elegance, perched high above the sparkling Gulf of Tigullio and the enchanting village of Portofino. Our history is legendary, and with each season, we continue to reimagine the future of luxury hospitality, where heritage meets innovation. Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humor and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection. As we look toward the 2026 season, we are searching for a Guest Experience Intern to join our dedicated team at Splendido. Activities: - Support the Guest Relations team in ensuring every stay exceeds our guests' expectations. - Collaborate in managing guests' requests and needs, from arrival to departure. - Assist in organizing personalized services and exclusive experiences. - Contribute to maintaining the high service standards and distinctive atmosphere of the Belmond Hotel Splendido. - Actively participate in daily operations, gaining a comprehensive understanding of how a luxury h...