Day Residential Concierge - The Wilderly, Elephant Park, London

Job description

Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all. Key Responsibilities: · Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception/Concierge area is kept clean, tidy and welcoming and to five star audit standards. · Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. · To carry out duties in accordance with instructions by your FOH & Concierge Services Line Manager, Building Manager/Supervisor/RFM. · To comply at all times with the concierge processes and procedures and standards of work assigned to the property or properties. · Establish a professional working relationship with all of the staff, tenants and contractors of the property or properties and be the first point of...