Customer References Director

Job description

We are seeking a strategic, relationship-driven professional to lead customer reference engagement across Oracle’s top-tier US-based enterprise customers. You will build and maintain trusted executive relationships, develop comprehensive engagement plans, and coordinate cross-functional programs designed to deliver mutual strategic value. By amplifying customer success stories, you will help accelerate Oracle solution adoption and influence both product evolution and go-to-market priorities. Key Responsibilities: - Own and execute a comprehensive customer reference strategy for high-priority US-based customers: identify target accounts, map executive stakeholders, and develop long-term engagement plans. - Establish and deepen relationships with senior and C-Level executives (both customer and Oracle) to position customers as strategic partners and public references. - Drive proactive executive engagement, uncovering opportunities for co-innovation, strategic advocacy, and high-impact reference initiatives. - Translate customer business priorities into actionable Oracle engagements: reference written assets, videos, ads, customer advisory boards, events, public references, and co-ma...