Client Accounts Operations Lead - NYC

Job description

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. Summary: The Client Account Operations Lead is an advanced level Legal Biller with analytical and job priority sequencing responsibilities. This position will have permanently assigned billing responsibilities, to assume the duties for billing support models to include the highest volumes and fees for institutional, high-profile clients and attorneys. The Operations Lead is responsible for analyzing and prioritizing responsibilities to ensure maximum contribution to the larger billing organization, which includes process and gap analysis to be incorporated into customized training and mentoring to other staff members on all billing procedures. As part of the team, the position provides and ensures a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. Serves as a proxy for the position’s regional manager as needed and is...