Patient Services Representative I-II – Family Medicine, Landmark

Job description

Patient Services Representative I-II – Family Medicine, Landmark ( Job Number: 39511 ) Description: University of Colorado Anschutz Medical Campus Department: Community Practice: Job Title: Patient Services Representative I-II – Family Medicine, Landmark Position #: 00846543 – Requisition #: 39511 Job Summary: Attention customer service experts with a passion for team-centric care coordination in an outpatient setting. We need your caring and compassionate expertise to continue providing our patients with top-notch quality care. The Patient Services Representative is responsible for providing efficient, effective, quality customer service through a variety of duties, including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. They comply with established company policies and procedures, HIPAA Privacy Rules, and the University of Colorado School of Medicine Confidentiality Policy. The Patient Services Representative ensures clear and timely communication, including patient appointment status, to clinical department(s). Key Responsibilities: Acknowledges and welcomes patients and visitors; sets the tone...