Intern - Sales

Job description

JOB SUMMARY: The Sales Intern – Retail Sales Support role is designed to provide hands-on experience within the equipment sales process by supporting and shadowing Retail Sales Representatives (RSRs). This position will assist with customer engagement, lead qualification, CRM management, and day-to-day sales activities while gaining exposure to Fabick Cat’s products, services, and customer base. The intern will work closely with the entire sales team to learn how retail leads are managed, how customer relationships are developed, and how sales opportunities are identified and supported. ESSENTIAL DUTIES AND RESPONSIBILITIES: Sales Support & Customer Engagement: - Assist and support the entire sales team. RSM, OM, TM’s, Paving Specialists, CDI, etc. in contacting customers via phone and email to support account outreach - Help gather and update customer information in CRM (Saleslink) - Participate in lead qualification efforts and observe how opportunities are routed or pursued - Shadow customer interactions to learn relationship-building techniques CRM & Administrative Support: - Maintain and update customer records, notes, and activities in CRM - Assist with tracking leads, follow...