Resource Counselor II

Job description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Resource Counselor II 101 Truman Medical Center Job Location: University Health Truman Medical Center Kansas City, Missouri: Department: Financial Counseling Center UHTMC Position Type: Full time Work Schedule: varied Hours Per Week: 40 Job Description: Serves as front-line representative for the organization by interviewing patients and/or other sources to screen and obtain demographic and financial data which will link patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Communication may occur in a variety of settings – face to face, over the phone, bedside, within the ambulatory clinics, or via online tools. Responsibilities include the following: performs and records billing, insurance and collection activities for hospital patient accounts. Monitors and reconciles accounts with appropriate adjustments. Makes referrals to appropriate financial resources. Has thoroug...