Commercial Services Specialist II (Manheim)

Job description

Company Cox Automotive - USA Job Family Group: Vehicle Operations Job Profile: Commercial Services Specialist II Management Level: Individual Contributor Flexible Work Option: No remote option; must work at a specified Cox location Travel %: No Work Shift: Day Compensation: Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description: This role serves as a key point of contact for resolution of client issues, in collaboration with the national sales team, auction representatives, and stakeholders for clients in the assigned market center, auction or on CAIs digital platforms. Job Responsibilities: Perform data entry of required information. Manage account relationships, maintain effective communications and ensure customer requirements are met. Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appro...