Specialist, Client Processing Representative
BNY · Pittsburgh, Pennsylvania, US
In this role, you'll make an impact in the following ways: - Execute client transactions efficiently and accurately, maintaining a high standard of service b...
Job description
In this role, you'll make an impact in the following ways: Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust. - Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing. - Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards. - Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement. - Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence. - Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions. To be successful in this role, we're seeking the following: Bachelor’s degree in Finance, Business Administration, or a related field preferred. 0-5 years of experience. Experience in brokerage processing preferred. Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities. Excellent communication skills for effe...