Guest Service Manager
Big Al's · Milpitas, California, US
Job Location: Milpitas, CA 95035Position Type: Full TimeEducation Level: High SchoolSalary Range: $68,000. 00 - $72,000.
Job description
Job DetailsJob Location: Milpitas, CA 95035Position Type: Full TimeEducation Level: High SchoolSalary Range: $68,000.00 - $72,000.00 Salary/yearJob Shift: AnyJob Category: Restaurant - Food ServiceIf you’re passionate about exceptional guest experiences, our Guest Service Manager could be the perfect next step in your career! In this role, you’ll oversee all staff performance and ensure that our team provides superior guest service on every shift. You’ll be visible and readily accessible to both staff and guests; ready to solve any issues that arise with creative solutions that exceed expectations. If you’re up to the task of creating amazing moments for both our guests and our staff, apply today! WHAT YOU WILL DO: Manage the operations for all Front of House areas to include restaurant, bowling, events, and arcade. This position will manage employees to provide first-class guest experiences in addition to maintaining the efficiency of the team, tools and time. Manage all Guest Service day-to-day operations within budgeted guidelines and to the highest standards. Monitors department Inventory & Budgets. Investigate and resolve guest complaints and complete guest incidents and proce...