Sportsbook Ticket Writer- Part Time (Harrah's Atlantic City-WHN)

Job description

The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. $15.92 PER HOUR: - Provide a high level of customer service to anyone who comes into our sportsbooks - Adhere to all rules and regulations set forth by the company and the regulatory gaming agency - Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner - Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed - Communicate and promote our menu of sports betting options to customers - Act in a professional manner, representing William Hill with the highest of standards - Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards - May perform additional duties as assigned - The ability to s...