Business Systems Analyst

Job description

Job Overview: Reporting to the Manager, Business Systems, the Business Systems Analyst is a hands-on subject matter expert responsible for the day-to-day support, configuration, enhancement delivery, and governance execution for core business platforms — including the ERP (JD Edwards E1), WMS, EDI, and related systems. This role consolidates responsibilities previously distributed across application support and integration analysis functions, serving as a single, accountable contributor for both operational stability and continuous improvement delivery within the business systems domain. Essential Duties and responsibilities: - Provide day-to-day operational support for core business systems JD Edwards E1, managing incidents, service requests, root cause analysis, and escalations in line with defined operating standards and SLAs — including participation in a rotational after-hours on-call model. - Act as the primary hands-on contributor for business systems governance execution, including ITGC control operation, evidence collection, SOD oversight and remediation, and ongoing audit readiness. - Analyze business requirements and translate them into system configurations, enhancement...