Shift Leader

Job description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD ! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS ! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew! Position Overview: The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. The Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift. Core Responsibilities: - Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence - Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen - Thinks strategically about maximizing product sales and waste management - Demonstrates “total store vision” to take ownership of the look and feel of th...