TelemarketIng Adminstrator

Job description

Job title: Telemarketing Administrator Reports to: Telemarketing Team leader: Sub reporting line: Telemarketing Administration Supervisors Department: Marketing: Date: July 2025: SUMMARY: Support Telemarketing Department with administrative and other tasks to ensure its smooth and efficient running. TASKS: Operations: Liaise with Telemarketers and Admin to make reservations for holiday preview bookings in the appropriate systems. Support TM Admin Supervisors with all departmental tasks. Administration: Check room availability as requested. Process bookings in reservation system and update appropriate tracking systems. Assisting Telemarketers with pricing of packages. Support TM Supervisor monitoring the telemarketing issues/queries daily. Handle incoming and outgoing communications (email, phone, mail) professionally Inform HP, Sales Reception and Resort reservation of any last-minute bookings, changes and cancellations. Assist with data entry, record keeping, and report generation Track TMK hours daily. Distribute reports as required. Check departmental inboxes and process information accordingly. OTHER: Help with other administrative matters or related tasks as assigned by manage...