Information Associate (Req 101069)

Job description

Description Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community. WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance, commuter benefits and more! GENERAL RESPONSIBILITIES: Responsible for administrative processes and support functions for Whitney M. Young, Jr., Health Services clinical programs. SPECIFIC RESPONSIBILITIES: - Assists patients in completing all registration information including, but not limited to demographics, insurance/financial information and case assignment, consents, data collection, and portal signup. Enters aforementioned information into the electronic health record. - Verifies insurance information including, but not limited to eligibility for the specific service and visit, copay amount, and PCP/provider. - Completes the checkout process including, but not limited to scheduling the next visit as indicated, and provides patients with complete documentation. - Follows all payment collection processes including but not limited...