Customer Onboarding Specialist

Job description

Description Engrain has transformed the way people find, lease, and manage properties. Engrain provides a holistic suite of mapping solutions built specifically for the real estate industry to provide stunning unit-level map visualizations that integrate with countless websites and property tech applications. Our revolutionary, unit-level map data and interactive visuals within our SightMap, TouchTour and Asset Intelligence product lines allow both property owners and prospective renters to better ensure occupancy and drive revenue. As a Customer Onboarding Specialist on our SightMap Team, you will have the opportunity to be a part of Engrain’s growth and dynamic environment. The position plays a key role in the onboarding of customers and planning of software projects, remaining primarily responsible for content collection and validation, project timeline management, and ensuring projects meet organizational standards. What you’ll do... - Project & Process Management: Drive the end-to-end onboarding and project launch process, proactively managing timelines and coordinating internal teams to ensure all client projects are executed with speed and precision. - Technical Acumen: Serv...