Mortgage Loan Officer I/II
Navy Federal Credit Union · Coppell, Texas, US
To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with memb...
Job description
To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence. - Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) - Determine and advise members on approved loan conditions and documentation requirements - Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.) - Maintain contact with the member, Realtor and/or seller during the entire loan process - Monitor mortgage loan process and ensure compliance with Fe...