Engineering Manager (BE/ML) - AI Help Platform

Job description

Company Description Join the team redefining how the world experiences design. Hey, g’day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point. Where and how you can work Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work — we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. Job Description: What you’d be doing in this role As Canva scales, change continues to be part of our DNA. But we like to think that’s all part of the fun. This will give you the flavour of the type of things you’ll be working on when you start, but this will likely evolve. The Help AI Platform (HAIP) team sits within Canva’s AI Help Experience (AIHX) group and powers the intelligent help experiences used across Canva. We build the AI capabilities, orchestration systems, and evaluation infrastructure behind experiences like Canva Assistant, Magic Answers, and Magic Resolve — helping millions of u...