Payment and Fraud Investigations Specialist

Job description

As a Fraud Investigations Specialist, you will work with our team of Fraud Investigations Analysts reviewing payments transactions and player behavior to identify fraudulent activity. The work requires attention to detail and extensive and accurate documentation. An interest in sports and sports betting is helpful, but not an absolute must. This position is in either Las Vegas or Northern New Jersey. - Carry out day-to-day tasks such as responding to escalations, verifying player identities, investigating suspicious account activity, documenting account closures, and monitoring new account registrations - Ensure that all day-to-day tasks are completed in accordance with our standards - Report any adverse trends, issues and/or anomalies to senior analysts - Collaborate with customer service teams to ensure that we continue to provide the best user experience for our players while protecting our platform from malicious behavior - 1 year of experience in the payments and fraud industry preferred - 1 year of experience responding to internal and external escalations - Strong data analysis skills and Excel experience - Ability to devise and implement solutions quickly, often coordinatin...