Macs Hardware-Soiux Falls, SD Part time CNRG Sales Associate
MAC's Hardware · Sioux Falls, South Dakota, US
Customer Service: - Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting shoul...
Job description
Customer Service: - Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting should include an open-ended question such as “How may I assist you today?” or “What can I help you find today?” - Practice excellent customer service and listen intently to customer needs. - Direct customers to the appropriate products for the particular customer need. - Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG. - Perform sales counter functions such as order entry, special orders, and price lookup. - Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer. - Merchandise product on shelves or other fixtures according to corporate or other plan-o-grams. - Make new product recommendations to store management based on customer feedback. - Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time. - Assist in cycle counting of in...